Land AI
Terms of Service
Effective Date: October 11, 2026 | Last Updated: October 11, 2026
These Terms of Service (“Terms”) constitute a binding legal agreement between you (“Client,” “you,” or “your”) and Landy Leads LLC (“Land AI,” “we,” “us,” or “our”). They govern your access to and use of Land AI's website at landai.ai and all services, software, and platforms we provide (collectively, the “Services”).
By buying a Lead Pack, signing an agreement with Land AI, accessing a client account, or using any part of our Services, you agree to these Terms in their entirety. If you are entering into these Terms on behalf of a business entity, you represent that you have authority to bind that entity.
1. Description of Services
Land AI finds and qualifies motivated vacant land sellers for U.S. land investors. The Services include:
- Property data and skip tracing for the markets you choose
- Outbound calls to landowners by Land AI's in-house callers
- Seller qualification by Maya, Land AI's AI qualification agent, who talks with owners who agree to talk and asks about their reasons for selling, their price, and their timing
- Human review of how each lead is sorted
- The call recording or transcript for each lead and a one-page brief covering why the seller would sell, their price, and their timing
- Delivery of leads into a GoHighLevel CRM sub-account that Land AI sets up for you (the “CRM workspace”)
- Continued follow-up with sellers who are not ready to sell yet
Coaching is not part of a Lead Pack. Clients who have the Contract Guarantee in a signed agreement also get a weekly live sales call.
As part of service delivery, Land AI's Quality Assurance team may contact sellers on your behalf to verify lead status, confirm motivation, or re-engage a seller prior to or after delivery to your CRM workspace. You authorize these follow-up contacts as part of the service.
Land AI is not a licensed real estate broker, agent, or investment advisor. We provide a lead acquisition and CRM management system. You retain full responsibility for evaluating, negotiating, and closing transactions with sellers.
2. Eligibility
By using our Services, you represent and warrant that:
- You are at least 18 years old
- You are a U.S.-based real estate investor, acquisition operator, or related business entity
- You have the legal authority to enter into binding contracts
- Your use of the Services will comply with all applicable federal, state, and local laws
- You are not on any government-prohibited or sanctioned party list
3. Lead Packs and Payment
3.1 Lead Packs
Land AI sells leads in one-time Lead Packs. Pack sizes, prices and delivery windows are shown on landai.ai when you buy, and the price you pay at checkout is the price for that pack. Every pack includes property data and skip tracing. Lead Packs have no setup fee.
3.2 What Counts as a Lead
A lead is a property owner our caller reached who said they own the land and would talk about selling it. Voicemails, wrong numbers and hang-ups do not count as leads.
3.3 Payment
You pay for a Lead Pack in full at checkout through Stripe, our third-party payment processor. A Lead Pack is a one-time purchase. It does not renew, and you are not charged again unless you buy another pack.
3.4 Delivery
After you buy, we email you a short onboarding form. We start building your campaign once we receive the completed form, and your first leads usually arrive within a week. Your pack's delivery window starts the day we receive the completed form.
3.5 Monthly Plans Under a Signed Agreement
If you signed a separate agreement with Land AI for a monthly plan or a multi-month term, that agreement sets your price, billing, any setup fee, your term and how you cancel. These Terms cover everything that agreement does not.
3.6 Taxes
You are responsible for all applicable taxes, levies or duties on your fees, excluding taxes on Land AI's net income. If we are required to collect such taxes, we will add them to your invoice.
4. Lead Replacement
Every Lead Pack carries a guaranteed lead count. If a lead misses our standard, we replace it at no charge. A lead misses the standard if:
- the person we reached did not own the property;
- the property was not the one we named in the lead; or
- the seller never said they would consider selling.
To get a replacement, tell us which lead and why. We check the call recording or transcript and replace any lead that misses the standard.
5. Contract Guarantee
The Contract Guarantee is offered only on a call with Land AI, to land flippers who qualify. Land AI decides who qualifies. When it applies, it is written into an agreement you sign, and that agreement controls. In short:
- Work 150 of our leads. If none of them signs a contract, we keep calling for you at no charge. If you would rather stop, every pack that made up the 150 leads you worked is refunded in full, including the earlier ones.
- You have 90 days to work the 150 leads. The clock starts the day the 150th lead is delivered.
- Three rules apply, and breaking one ends the guarantee: call every lead back within 15 minutes, work the leads in the CRM workspace we give you, and make an offer on every seller we hand you. Any offer amount counts.
A plain-words summary is at landai.ai/contract-guarantee/terms. Lead Packs bought without a signed Contract Guarantee agreement do not carry it. Any other written guarantee in a signed agreement, including guarantees on earlier plans, is governed by that agreement.
6. Your Responsibilities
6.1 Onboarding
You are responsible for completing the onboarding form we send after purchase and for giving accurate information about the markets and properties you want. Your delivery window and any guarantee window do not start until the form is complete.
6.2 Responding to Leads
Pre-Qualified Leads are delivered to your CRM workspace in real time. You are responsible for reviewing and following up with leads in a timely manner. Land AI does not guarantee that leads will remain available or responsive if follow-up is delayed. Lead quality cannot be re-evaluated on the basis of your delayed response.
6.3 Lawful Conduct
You agree to use the Services only for lawful purposes and in compliance with all applicable laws, including real estate laws, consumer protection laws, and any laws governing your acquisition activities. You represent that your land investment business is operated lawfully.
6.4 Accurate Information
You are responsible for providing accurate information during enrollment and onboarding. Inaccurate information that affects campaign performance does not entitle you to a refund or service credit.
7. Acceptable Use
You may not use our Services to:
- Engage in any activity that violates applicable federal, state, or local law or regulation
- Harass, threaten, or intimidate property sellers or any third party
- Misrepresent your identity or affiliation to sellers
- Use the CRM workspace, leads, or any data delivered by Land AI for purposes other than your own land investment activities
- Resell, sublicense, or share access to Land AI's systems or data with third parties without our prior written consent
- Reverse engineer, decompile, or attempt to derive source code from Maya or any Land AI software
- Attempt to gain unauthorized access to Land AI's systems, other client accounts, or any related infrastructure
Land AI reserves the right to suspend or terminate your account for violation of this Section without refund.
8. Telephone, Recording, and Do-Not-Call Compliance
By using our Services, you acknowledge and agree to the following:
- Land AI conducts outbound calls to property owners for the purpose of identifying sellers interested in conveying real property. These calls are not solicitations of consumer goods or services under the applicable interpretation of the TCPA and related regulations
- Land AI maintains an internal Do-Not-Call (DNC) list. Property owners who request removal are added promptly and will not be called again by Land AI across any client campaign
- Land AI is responsible for complying with applicable federal and state calling and recording laws for calls made by its own callers and Maya
- You are responsible for ensuring that your own outbound communications with sellers — including calls, texts, and emails made through the CRM workspace or otherwise — comply with applicable law, including the TCPA, state telemarketing statutes, and CAN-SPAM
- Land AI may access, review, and analyze call recordings and transcripts stored in your GHL sub-account for quality assurance, training, lead re-evaluation, and service improvement purposes
- You agree not to instruct Land AI to target counties or individuals in a manner that would violate applicable law
9. SMS Messaging Terms
These terms apply to text messages sent by Land AI. The full messaging program terms are published at landai.ai/sms-terms and are incorporated into these Terms by reference.
9.1 Program Description
Land AI sends transactional and — with separate consent — marketing text messages to clients and prospective clients who opted in through a consent checkbox on a Land AI web form that collects a phone number. Land AI does not send unsolicited cold text messages and does not message numbers obtained from purchased third-party marketing lists.
9.2 Consent
Consent is obtained separately for non-marketing and marketing messages. Consent is not a condition of purchase and is never required to use the Services. Consent boxes are unchecked by default and the phone field on our forms is optional.
9.3 Cancellation
You may cancel SMS messages at any time by replying STOP to any message from us. We will send one confirmation of your unsubscribe status, after which no further messages will be sent to that number. Opt-outs are processed immediately and suppressed across all Land AI campaigns and client accounts. To rejoin, opt in as you did initially.
9.4 Support
Reply HELP for assistance, or contact brandon@landai.ai or (831) 900-4768, Monday–Friday, 9:00am–5:00pm Pacific.
9.5 Carrier Liability
Carriers are not liable for delayed or undelivered messages.
9.6 Message and Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your interaction with Land AI. For questions about your text or data plan, contact your wireless provider.
9.7 Supported Carriers
Our SMS program is intended to operate across major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and most regional carriers.
9.8 Age Restriction
You must be 18 years or older to participate in the Land AI SMS program.
9.9 Mobile Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. See our Privacy Policy.
9.10 Client Responsibility for Client-Originated Messaging
Text messages you send to sellers from your own CRM workspace, your own registered messaging brand, or any other system under your control are originated by you, not by Land AI. You are solely responsible for obtaining and documenting consent for those messages and for complying with the TCPA, CTIA guidelines, state telemarketing statutes, and A2P 10DLC brand and campaign registration requirements applicable to your own messaging. Land AI's messaging registrations do not cover, and may not be relied upon for, messages you originate. Land AI may provide guidance and templates for your own registration, but you remain the responsible party.
9.11 Compliance
Land AI complies with all applicable laws and regulations governing SMS communications, including the TCPA and CTIA Messaging Principles and Best Practices.
10. Intellectual Property
10.1 Land AI's Intellectual Property
Land AI and its licensors retain all right, title, and interest in the Services, including Maya, the CRM workspace setup and templates, all software, workflows, automations, training data, brand assets, and proprietary methodologies. Nothing in these Terms transfers any ownership of Land AI's intellectual property to you.
10.2 Your Data and CRM Access
You retain ownership of your business data, including county lists, seller contacts, call recordings, text messages, and deal information stored in your GHL sub-account. By using the Services, you grant Land AI administrative access to your sub-account and a license to access, review, and use the data in your sub-account for the following purposes: (a) delivering and maintaining the Services; (b) quality assurance and training; (c) improving Land AI's systems, models, and service quality using aggregated and anonymized data; and (d) following up with sellers on your behalf as described in Section 1.
10.3 Seller Lead Data
Pre-Qualified Leads and the associated transcripts, notes, and routing data delivered into your CRM workspace belong to you for use in your acquisition activities. This data may not be resold, distributed, or used for any purpose other than your own land investment business.
10.4 Feedback
If you provide feedback, suggestions, or ideas about the Services, you grant Land AI a perpetual, royalty-free license to use that feedback without any obligation to you.
11. Confidentiality
Each party may receive confidential information from the other in connection with the Services. “Confidential Information” means any non-public business, technical, or financial information disclosed in connection with these Terms, including Land AI's pricing, methodologies, system architecture, and client lists.
Each party agrees to: (a) keep the other party's Confidential Information strictly confidential; (b) use it only for the purpose of performing or receiving the Services; and (c) not disclose it to any third party without prior written consent, except to employees or contractors with a need to know who are bound by similar confidentiality obligations.
12. Cancellation and Termination
12.1 Cancellation by You
A Lead Pack is a one-time purchase, so there is nothing to cancel. Lead Pack fees are not refundable except as Sections 4 and 5 provide. If you have a monthly plan under a signed agreement, you may cancel as that agreement states, or with 30 days' written notice if it says nothing about cancelling.
12.2 Termination by Land AI
Land AI may suspend or terminate your account immediately, without refund, if you: (a) violate any material provision of these Terms; (b) engage in fraudulent, abusive, or unlawful conduct; (c) fail to pay fees owed under a signed monthly agreement; or (d) use the Services in a way that creates legal liability for Land AI or its clients.
Land AI may also end service for convenience with 30 days' written notice. If we do, we refund the price of any leads in your pack we have not delivered, and any prepaid fees for the unused part of a prepaid term.
12.3 Effect of Termination
Upon termination or cancellation: (a) your access to the CRM workspace and all Land AI systems will be suspended; (b) you will have 30 days to export your data from the GHL sub-account before it is deleted; (c) Land AI is not responsible for data loss after the 30-day export window; and (d) all provisions that by their nature should survive termination will survive, including Sections 9, 10, 13, 14, 16, and 17.
13. No Guarantee of Results
14. Limitation of Liability
To the maximum extent permitted by applicable law, Land AI's total cumulative liability to you for any claim arising out of or related to these Terms or the Services, whether based on contract, tort, strict liability, or any other legal theory, will not exceed the total fees you paid to Land AI in the three (3) months immediately preceding the claim.
In no event will Land AI be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, even if Land AI has been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In those jurisdictions, Land AI's liability is limited to the fullest extent permitted by law.
15. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. Land AI does not warrant that the Services will meet your requirements or that all defects will be corrected.
16. Indemnification
You agree to defend, indemnify, and hold harmless Land AI, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) your real estate investment activities, including any claims by property sellers arising from your conduct after receiving a lead.
17. Dispute Resolution and Arbitration
17.1 Informal Resolution
Before initiating formal dispute proceedings, the parties agree to attempt good-faith informal resolution. The party with a dispute must send written notice to the other describing the claim and desired resolution. The parties have 30 days to resolve the dispute informally before either may proceed to arbitration.
17.2 Binding Arbitration
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Arbitration will take place in Santa Cruz County, California or, at your election if you are an individual consumer, by video or telephone. The arbitrator may award any relief that a court could award. The parties agree to bear their own arbitration costs except where the arbitrator determines a party's claim was frivolous.
17.3 Class Action Waiver
You and Land AI agree that each may bring claims against the other only in your or its individual capacity. Neither you nor Land AI may participate in any class or representative proceeding or act as a private attorney general. The arbitrator has no authority to consolidate more than one person's claims.
17.4 Exceptions
Either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or breach of confidentiality obligations, without first engaging in arbitration.
18. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Subject to the arbitration agreement in Section 17, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Santa Cruz County, California for any matters not subject to arbitration.
19. General Provisions
19.1 Entire Agreement
These Terms, together with your checkout receipt and any agreement you sign with Land AI, including a Contract Guarantee agreement, make up the entire agreement between you and Land AI about the Services and replace all earlier agreements, representations and understandings. If a signed agreement conflicts with these Terms, the signed agreement controls.
19.2 Modifications
Land AI may modify these Terms at any time by posting the updated Terms on our website and notifying active clients by email. Your continued use of the Services after the effective date of changes constitutes acceptance. If you do not agree to material changes, you may stop buying Lead Packs, or cancel a monthly plan under Section 12.
19.3 Severability
If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
19.4 No Waiver
Land AI's failure to enforce any provision of these Terms at any time is not a waiver of our right to enforce it later.
19.5 Assignment
You may not assign these Terms or any rights or obligations under them without Land AI's prior written consent. Land AI may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets.
19.6 Force Majeure
Land AI is not liable for any delay or failure to perform its obligations under these Terms caused by circumstances beyond its reasonable control, including natural disasters, government actions, internet outages, or third-party service failures.
19.7 Notices
Notices to Land AI must be sent to brandon@landai.ai. Notices to you will be sent to the email address associated with your account. Notices are effective upon receipt.
20. Contact
For questions about these Terms, contact us at:
Land AI (Landy Leads LLC)
10285 Hwy 9, Ben Lomond, CA 95005
Email: brandon@landai.ai