Land AI

Privacy Policy

Effective Date: July 31, 2026  |  Last Updated: July 31, 2026

This Privacy Policy describes how Land AI (Landy Leads LLC) (“Land AI,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at landai.ai (the “Site”), inquire about our services, become a client, or receive telephone or text message communications from us.

Please read this policy carefully. By using our Site or services, you agree to the practices described here.

A note on scope: Land AI is a B2B service. Our clients are U.S.-based land investors and real estate acquisition operators. This policy covers information we collect from website visitors, prospective clients, and active clients. It also covers information relating to property owners we contact by telephone in the course of delivering our services, which is described in §1.3 and §5. This policy does not govern how our clients independently use the CRM tools we provide them, which are subject to their own obligations.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you submit to us voluntarily, including:

• Name, email address, phone number, and business information submitted through contact forms, booking pages, or intake questionnaires
• Payment information submitted during purchase (processed directly by Stripe — we do not store your full card number, CVV, or bank account details)
• Communications you send us via email, text message, chat, or other channels
• Account credentials if you access a client portal or CRM sub-account we manage on your behalf

1.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain technical information:

• IP address and approximate geographic location
• Browser type and version, operating system, device type
• Pages visited, time spent on pages, referring URL
• Interactions with page elements (clicks, scrolls)
• Cookie identifiers and similar tracking data

This information is collected through cookies, pixels, and similar technologies described in §7 below.

1.3 Seller Contact Data Processed on Behalf of Clients

As part of delivering our cold calling and lead qualification services, Land AI processes contact information for property owners in counties selected by our clients. This data is obtained and processed as follows:

• Property records sourced from land data platforms (including the Land Portal) and public county records
• Contact information for property owners, used to place outbound telephone calls as described in §5
• Conversation recordings and transcripts from calls made by Land AI's callers and Maya, our AI qualification system
• Follow-up communications made by Land AI's Quality Assurance team on a client's behalf to verify lead status or re-engage a seller
• Lead qualification data, motivation signals, routing decisions, and notes derived from seller interactions

Land AI acts as a service provider and data processor with respect to this seller data. Our clients direct which counties and properties are targeted. We process this data solely to deliver qualified leads and manage the client's pipeline as contracted. This data is not sold and is not used for our own marketing purposes.

1.4 Client CRM Data

Land AI builds, manages, and has administrative access to each client's GoHighLevel (GHL) CRM sub-account as part of the Services. This means Land AI can access:

• All contacts, pipelines, and lead data within the client's sub-account
• Call recordings and transcripts between clients and their sellers stored in GHL
• Text message conversations between clients and sellers within the GHL platform
• Automation workflows, notes, and other data stored in the sub-account

Land AI accesses this data to: (a) deliver and maintain the managed CRM and Deal Engine; (b) conduct quality assurance; (c) improve our systems, models, and service quality using aggregated and anonymized data; and (d) support clients with CRM coaching and automation updates.

The license in clause (c) expressly excludes the content of text messages, mobile phone numbers, and messaging consent records. Message content is not used to train or improve any model. Land AI does not sell, share, or use client CRM data to contact clients' sellers for any purpose other than service delivery.

1.5 Messaging Consent Records

Where you provide consent to receive text messages from us, we collect and retain a record of that consent, including:

• The phone number to which consent applies
• The date and time the consent was given
• The method by which consent was captured
• The specific consent language presented to you at the time
• The IP address of the submission, where consent was captured through a web form
• A record of any subsequent opt-out request and the date it was processed

We retain these records to demonstrate compliance with applicable law. They are treated as confidential and are never shared for marketing purposes. See §3.5.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and schedule discovery calls
• To deliver, operate, and improve our services
• To process payments and manage billing through Stripe
• To communicate with you about your account, campaigns, and leads, including by text message where you have consented
• To send appointment confirmations, reminders, and transactional or service-related notifications by text message
• To send marketing communications, including marketing text messages where you have separately consented (with the ability to opt out at any time)
• To maintain records of your communication preferences and consent
• To analyze Site usage and improve our website and user experience
• To detect fraud, enforce our Terms of Service, and comply with applicable law
• To run targeted advertising campaigns on platforms such as Meta (Facebook/Instagram) and Google, where you have interacted with our Site

We do not use mobile phone numbers, text message content, or SMS consent records for any purpose other than operating the messaging program described in §4 and meeting our legal recordkeeping obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who help us operate our business, including:

• Stripe — payment processing and subscription management
• GoHighLevel (GHL) — CRM platform, client sub-accounts, pipeline management, and communications
• Twilio — telecommunications and messaging delivery for SMS and voice
• Meta Platforms and Google — advertising and analytics (via pixel/tag tracking on our Site)
• Analytics providers — for Site usage analysis
• Property data providers — to build calling lists for client campaigns (property and owner-of-record data only, not client personal data, and not used for text messaging)

These providers are contractually restricted to using your information only to provide services to us and not for their own purposes.

3.2 Legal Requirements

We may disclose information if required by law, subpoena, or court order, or if we believe disclosure is necessary to protect the rights, property, or safety of Land AI, our clients, or others.

3.3 Business Transfers

If Land AI is involved in a merger, acquisition, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for other purposes with your explicit consent.

3.5 Mobile Opt-In Data and SMS Consent Records — Never Shared

Mobile phone numbers, text messaging opt-in information, text message content, and SMS consent records are excluded from every category of sharing described in §3.1 through §3.4, except as strictly necessary to deliver the messaging program itself or as required by law.

Specifically:

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent records are not shared, sold, rented, traded, or otherwise disclosed to any third party, excluding aggregators and providers of the Text Message services.
• The only parties with access to this data are our messaging aggregator and telecommunications provider (Twilio) and our CRM host (GoHighLevel), each of which processes it solely to transmit and log messages on our behalf under contractual restriction.
• Information sharing with subcontractors who provide support services, such as customer service, is permitted only where necessary to operate the messaging program.
• All other use case categories described in this policy — including analytics, advertising, model training, and business transfers — exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

This exclusion applies regardless of any other provision of this policy, except where disclosure is compelled by law under §3.2.

4. SMS / Text Messaging Program

Land AI operates an opt-in text messaging program for clients and prospective clients. We do not send unsolicited cold text messages, and we do not send text messages to numbers obtained from purchased third-party marketing lists.

Full messaging program terms are published at landai.ai/sms-terms.

4.1 Program Terms

• Program name: Land AI (Landy Leads LLC)
• Message and data rates may apply. Rates are set by your wireless carrier, not by Land AI.
• Message frequency varies based on your interaction with us. It is not a fixed number.
• To opt out, reply STOP to any message from us. You will receive one final confirmation message, after which no further messages will be sent to that number unless you opt in again. Opt-out requests are processed immediately.
• For help, reply HELP to any message from us, or contact us at brandon@landai.ai or (831) 900-4768, Monday–Friday, 9:00am–5:00pm Pacific.
• Carriers are not liable for delayed or undelivered messages.
• Our messaging program is intended to operate across major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, and most regional carriers. Carrier support may change without notice.
• You must be 18 years or older to participate.
• Consent is not a condition of purchase and is never required to use our services.
• We comply with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and applicable state law.

4.2 How Consent Is Obtained

You provide express consent by checking a consent box on a Land AI web form — including our booking, contact, and intake forms — that collects your phone number. The phone number field is optional. Consent boxes are unchecked by default and are never pre-selected. We present two independent consent options:

• A non-marketing consent checkbox, covering transactional notifications, appointment confirmations and reminders, customer service follow-ups, and account or campaign-related updates.
• A marketing consent checkbox, covering promotional messages, special offers, and service announcements.

You may consent to one, both, or neither. Declining either or both does not affect your ability to purchase or use our services.

4.3 Messages You May Receive

Appointment confirmations and reminders, replies to your inquiries, onboarding and campaign status updates, account and billing notifications, customer support communications, and — only if you gave marketing consent — promotional and offer messages.

4.4 Opt-Out Handling

All opt-out requests, however received, are processed as follows:

• STOP replies are honored immediately and automatically at the messaging platform level
• The number is added to our suppression list and our internal Do-Not-Contact list
• Suppression is applied across every Land AI campaign and every client account — not only the campaign that generated the message
• We retain a record of the opt-out and its timestamp for compliance purposes, as described in §1.5
• Opt-out records are never used for marketing and are never shared

You may also request removal by emailing brandon@landai.ai with the phone number you want suppressed.

4.5 Messages Sent by Our Clients

Text messages that our clients send to property sellers from their own CRM, their own registered messaging brand, or any other system under their control are originated by the client, not by Land AI. Those messages are governed by the client's own privacy policy, consent records, and messaging registrations. Land AI's messaging program described in this section does not cover client-originated messages.

5. Call Recording, Outbound Calling, and Do-Not-Call Practices

Land AI's service involves outbound telephone calls to property owners in counties designated by our clients. You should be aware of the following:

• Land AI conducts outbound calls for the purpose of identifying owners who may be interested in selling real property
• Land AI maintains its own internal Do-Not-Call (DNC) registry. Property owners who request not to be called are added to this list and are not contacted again by Land AI across any client campaign, by any channel
• Calls may be recorded for quality assurance, training, and lead qualification purposes
• Our AI system, Maya, conducts or assists in qualifying seller conversations. These interactions may be recorded and transcribed
• Land AI's Quality Assurance team may contact sellers on a client's behalf to follow up on leads or verify seller interest as part of the service
• Where a property owner asks us during a call to send follow-up information about their property inquiry, and agrees to receive it at their number, we may send that specific requested information. We retain the recording and a timestamped record of that request. Any such message includes opt-out instructions and is suppressed immediately on request
• Land AI complies with applicable federal and state laws governing telephone outreach, including applicable provisions of the TCPA and relevant state statutes
• Property owners contacted through our campaigns are not clients of Land AI

If you are a property owner who has been contacted by one of our campaigns and you wish to be removed from future contact, you may request removal by telling our caller during any call, by replying STOP to any message, or by contacting us at the address in §12. We will add you to our internal Do-Not-Contact list promptly and suppress your number across all campaigns and all channels.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active client account data: retained for the duration of the service relationship plus 3 years
• Prospect and inquiry data: retained for up to 2 years from last contact
• Seller contact data processed for clients: retained for the duration of the client relationship plus 90 days, after which clients may export their data before it is deleted from our systems
• Call recordings and transcripts: retained for up to 2 years from date of recording, except that any recording which evidences a consent or contact request is retained for a minimum of 4 years alongside the corresponding consent record
• SMS consent records and opt-out records: retained for a minimum of 4 years from the date of consent or opt-out, as required to demonstrate compliance with the TCPA and carrier requirements
• Opt-out and suppression records: retained indefinitely, so that a number that has opted out is never re-contacted. These records are limited to the phone number, the opt-out date, and the suppression flag
• Billing and payment records: retained for 7 years as required by law

Where a retention period above conflicts with the consent, opt-out, or suppression periods, the longer period governs for that specific record.

You may request deletion of your personal information as described in §9. Note that we will retain opt-out and suppression records even after a deletion request, because deleting them would risk re-contacting a number that asked not to be contacted.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site and understand how visitors use it. These include:

• Essential cookies: required for the Site to function (session management, security)
• Analytics cookies: used to understand traffic patterns and improve the Site (e.g., Google Analytics)
• Advertising pixels: used to track conversions and serve relevant ads to people who have visited our Site (e.g., Meta Pixel, Google Ads tag)

Under California law, the use of advertising pixels to serve ads across other websites and platforms may be considered “sharing” of personal information for cross-context behavioral advertising. We do not sell personal information for money, and we do not share mobile phone numbers, text message content, or SMS consent data with advertising or analytics providers under any circumstances.

You can control cookies through your browser settings. Disabling cookies may limit some functionality of the Site. For advertising cookies, you can opt out through the Digital Advertising Alliance at optout.aboutads.info or through the platform settings of Meta, Google, and other ad providers. California residents may also opt out of cross-context behavioral advertising by contacting us at the address in §12 with the subject line “Do Not Share My Personal Information.”

8. Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. These include:

• Encrypted data transmission (HTTPS) and encryption of sensitive data at rest
• Access controls and authentication mechanisms limiting who can view consent and contact data
• Regular security reviews and assessments
• Employee and contractor training on data protection and messaging compliance
• Breach notification protocols in accordance with applicable law

No security system is impenetrable. We cannot guarantee that information you transmit to us or that we store will be 100% secure. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Your Privacy Rights

9.1 All Users

Regardless of your location, you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to the legal retention requirements described in §6)
• Opt out of text messages at any time by replying STOP to any message from us
• Opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly
• Request information about how we process your data, including a copy of the consent record we hold for your phone number
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, contact us at the address in §12.

9.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• The right to know what personal information we collect, use, disclose, or share
• The right to delete personal information we have collected from you
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information. We do not sell personal information for money. To opt out of sharing for cross-context behavioral advertising, contact us with the subject line “Do Not Share My Personal Information.” Mobile opt-in data is never shared for any advertising purpose
• The right to limit the use of sensitive personal information
• The right not to receive discriminatory treatment for exercising your rights

To submit a California privacy rights request, contact us at the address in §12. We will respond within 45 days. We may ask you to verify your identity before processing your request.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18, and you must be 18 or older to participate in the Land AI text messaging program. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page and update the “Last Updated” date above. If the changes are significant, we may also notify active clients by email. Your continued use of the Site or services after any update constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or want your phone number removed from all Land AI communications, contact us at:

Land AI (Landy Leads LLC)
10285 Hwy 9, Ben Lomond, CA 95005
Phone: (831) 900-4768
Email: brandon@landai.ai
Website: https://landai.ai

Support hours: Monday–Friday, 9:00am–5:00pm Pacific.

For California residents submitting CCPA requests, please include “California Privacy Request” in the subject line of your email.

For text message support, you may also reply HELP to any message from us.

Related documents: Terms of Service · SMS Messaging Terms

By using our website and services, you consent to this Privacy Policy.